Privacy Policy

Last updated: April 4, 2026

1. Overview

BeCited ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

2. Information We Collect

Information you provide

• Contact information: Name, email address, business name when you submit our contact form or engage our services
• Business information: Details about your products, services, and competitors shared during the audit intake process
• Communications: Messages you send us through our website or email

Information collected automatically

• Usage data: Pages visited, time spent on pages, referring URLs
• Device information: Browser type, operating system, screen resolution
• Cookies: We use essential cookies for site functionality. We do not use advertising or tracking cookies

3. How We Use Your Information

We use the information we collect to:

• Deliver the audit services you’ve requested
• Communicate with you about your audit and results
• Improve our services and website
• Generate anonymized, aggregated benchmarks (your identity is never included)
• Respond to your inquiries and provide support

4. How We Share Your Information

We do not sell your personal data. We may share information only in these circumstances:

• Service delivery: With tools and platforms necessary to deliver your audit (e.g., AI engine APIs to run test prompts)
• Legal requirements: When required by law or to protect our rights
• Aggregated data: Anonymized benchmarks that cannot identify you or your business

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted storage, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, typically for the duration of our business relationship plus 12 months. Audit data and reports are retained to support delta comparisons and trend tracking. You may request deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@becited.io.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Material changes will be communicated via email to active clients.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@becited.io.